CallRailReviews of callrail.com

I had initial issues with Callrail. I used their software but faced some problems. Eventually Callrail were able to refund my money displaying good customer relationship management.

CallRail has been very helpful regarding our review process. We are looking into some of the other additional services. It would be nice if there was a package deal rather than a flat cost for each additional feature.

Great tool for tracking campaigns. However we noticed that from time to time the integration with salesforce would be automatically disconnected. Would have been great if there was a notification sent when this happened. Or better yet there was more stability around it.

This tool has been great for us. It has allowed us to have top-of-the-line tracking tools with a much more affordable price point. They have been great!

I've been using CallRail for 3+ years and it has been a lifesaver! The customer service is excellent.

All around I think it's been good and very useful. Sometimes it's hard to hear the voicemails but I'm not sure that's their fault.

I would love to have a column that tracks the staff who take the call and compare it to conversions or other metrics. That's the only reason I didn't give it five stars. Otherwise, the product is easy to use and a great way to track marketing efforts and learn about common questions our clients are having.

it great call rail