Great experience using call rail
Great experience using call rail! Easy to set up and gives back great data!
By Cinthia
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
486 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
486 approved reviews, newest moderated first
Great experience using call rail! Easy to set up and gives back great data!
By Cinthia
CallRail has been perfect for our new business. I would definitely recommend this service to people with their own company!
By Emily
CallRail has done wonders for our company and we are truly grateful for their services.
By Michael
Selina was wonderful, patient and clear! She totally went to all lengths to give me the custom service and attention I needed. In the end, she made me look great! Thank you Selina, and thank you Call Rail, we are doing great things together!
By Stephen
I have been using CallRail for 3 years almost. Never ever have I experienced the customer service that they offer. It is so fast, helpful and they are so reliable. The product works perfectly, and at an affordable price. Highly recommend to business owner and agencies!
By Gracie W.
Absolutely great customer service, responsive and on top of all great way to track your incoming phone call to your business and their source. Highly recommended
By Joey
Great company and very responsive.
By Katie
CallRail is great for our marketing team because it lets us have better insight into tracking our ad spend and get better insight into how our teams are communicating over the phone. We are very happy with the platform and would recommend it for all websites and apartment communities better looking to understand the ROI of the marketing and advertising spend.
By Ashley