The service has been fantastic and…
The service has been fantastic and really Like the weekly statistics!
By Joshua Marc Rudolph, E.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
486 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
486 approved reviews, newest moderated first
The service has been fantastic and really Like the weekly statistics!
By Joshua Marc Rudolph, E.
I love callrail! It is easy to use and has helped us gain better insights into our hiring and intake process.
By Hannah
CallRail has one of the most user-friendly interfaces that I've seen. They make it easy to add more than one company and customize routing features so that multiple people can all receive a call or round-robin so that it rotates between a team of people or it can ring one person and if they don't pick up, ring the next. They also have extensive notifications and alerts for missed calls. Anytime I've contacted them, they've been available and prompt to reply. I highly recommend them.
By Jennifer
Cheap and effective way to track conversions!
By Charlie
From the beginning CallRail has stood out among its competitors with customer service and an overall product offering to our company. Multiple times I called them and they were always willing to fix an issue or quickly resolve a problem I came across. Their product fits our needs exactly and their pricing cannot be beat for the value you are getting. I would definately recommend them to anyone looking to track their marketing through phone numbers.
By Josh
Love the capabilities...wish I knew about this a long time ago. Makes my job so much easier.
By Susan
Great convinient tool for every marketer!
By CarMark
CallRail has made tracking so easy. It has helped me spend my advertising dollars wisely. I would highly recommend it.
By Duane