Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
133 reviews
BrondellSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brondell is committed to happier, healthier people—and a more sustainable future for all.For more than 20 years, we’ve believed that caring for ourselves and our surroundings is one and the same. Our bidets, water filtration systems, showerheads, and high-performance faucets bring comfort, confidence, and sustainability to any space. We leverage science-backed technology and intentional design to improve the ways you interact with water—from washing and drinking to flushing. Across homes and commercial spaces, our products make it easier to feel better about your daily routines.We believe that everyday choices make a difference. Our bidets help reduce reliance on toilet paper. Our water filtration systems provide safer water while helping customers cut back on single-use bottles. Our water-saving showerheads and faucets help conserve vital resources that we all share. Together, these products make it easier to care for yourself and your surroundings, one day at a time. And that feels better already.
Brondell (brondell.com) has 133 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
133 approved reviews, newest moderated first
The product arrived quickly and was easy to install and most of all works like a charm!
By LORI S.
Response from Brondell· Oct 15, 2026
Thank you for the kind words! We're so glad the installation was simple and that you're enjoying your new Brondell product. Enjoy!
Great product at a reasonable price. Variety of choices. Fast shipping. Very happy with my purchase.
By TERESA P.
Response from Brondell· Oct 15, 2026
Thank you for choosing Brondell! We're glad you found a product you love and that it arrived quickly. Enjoy, and thanks for sharing your experience!
Problem is that the seat lid broke while seated. Connection completely broke off ... seems a design flaw. Great that the replacement part arrived quickly and was easy to install. Shipping was quite costly ... over $25 in the US. But waived when bought another item that itself is rather costly.
By Robert N.
Response from Brondell· Oct 14, 2026
Thank you for sharing your experience! We're glad your replacement part arrived quickly and that it was easy to install. Thank you for being a valued Brondell customer!
Have pets and this hell keep fur out of the water bowl to my chandelier
By Tina
Response from Brondell· Oct 14, 2026
Thank you for sharing! As fellow pet lovers, we know how quickly fur can end up everywhere. We're thrilled to hear your air purifier is helping keep things cleaner and fresher! ✨
Towels are lovely soft and the colors are what I wanted.
By Bobbi
Response from Brondell· Oct 14, 2026
Thank you for your kind words! We're delighted to hear the towels are soft, beautiful, and just what you were looking for. Enjoy!
I absolutely love my air machine from Brondell. It was time to replace the filter so I went straight to your website and I know the three pack replacement is very expensive but lo and behold. I found them on sale for less than half price so I went ahead and bought two packages so I’m set for the next year and a half.
By Kelly
Response from Brondell· Oct 14, 2026
Thank you for your kind review! We're thrilled to hear you're loving your Brondell air purifier and were able to take advantage of our filter sale. Happy breathing, and thank you for being a valued customer! 😊
Amis fans de shopping, laissez-moi vous confier une découverte qui a tout changé. J'ai mis la main sur une enseigne capable de sublimer votre intérieur. Vous savez comme moi que le bonheur se cache dans les petites choses que l'on néglige. Ici, la qualité et l'ingénierie se conjuguent parfaitement. J'ai craqué pour des produits qui élèvent l'ordinaire en instant de bien-être absolu. La navigation est fluide, les propositions séduisent et le service surpasse toutes les attentes. Ne restez pas figé dans la médiocrité ambiante. Relevez la barre, offrez-vous cette sensation de jouissance à chaque usage. C'est la trouvaille à partager. Foncez, acquérez et métamorphosez votre chez-vous immédiatement. Vous n'aurez pas de regret. C'est l'occasion de transformer votre quotidien en un véritable rituel de bien-être. L'élégance et
By O'Brien
No where near the quality of the fresh spa purchased back in 2017. Very flimsy
By BMR
Response from Brondell· Oct 13, 2026
Thank you for your honest feedback and for choosing Brondell over the years. We're sorry this product didn't meet your expectations compared to your FreshSpa from 2017. We value your input and appreciate you taking the time to share your experience with us.
