Quality product from packaging to…
Quality product from packaging to puzzle. The Velvet technology has been a game changer for puzzle glare.
By Pancho F.
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
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353 reviews
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We are BrainTreeGames- one of the leading jigsaw puzzles manufacturers worldwide. We create and design puzzles that excite enthusiastic puzzlers to have a rejuvenating experience. With the mission to bridge the gap between top-notch puzzles and affordable pricing, we bring exclusive, cost-effective puzzles to the U.S market.Having 58+ years of experience in Printing & Packaging , we are now focused on providing the best jigsaw puzzles at your doorsteps. If we boil it down, it’s the build quality, creativity, and great price range which separates our puzzles from average puzzles out there. Solving puzzles is like a mental exercise for your brain. The more you exercise, the better you become.
Brain Tree Games (braintreegames.com) has 353 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
353 approved reviews, newest moderated first
Quality product from packaging to puzzle. The Velvet technology has been a game changer for puzzle glare.
By Pancho F.
While the puzzle picture was beautiful the puzzle pieces were split and detached coming apart and lifting. The puzzle was a 500 piece liquid gold FloraVecta sku# 310519 I was disappointed because it was por quality. I have pictures if you would like them.
By Gabriela R.
Puzzle was to have a metallic shine. It was ugly and hard to see the pieces. Pieces were all flaked and spotted. Ugly ugly ugly!
By Paul J.
This puzzle was a complete piece of junk. I couldn't number the pieces that were blank. The pieces nearly broke trying to put them together even though they were in the correct place. Hard to work with a faulty product. Will NEVER purchase this brand again. Gave up on wasting my time and threw it back in the box.
By Lynne S.
There was a damage piece and an extra piece that didn’t belong to the puzzle. That spoiled the finished look. It is an Enhanted Realm puzzle. I love the bright colors and that there was not any pieces that was just one color.
By Joann H.
Bought a puzzle for my 88 year old mother. Some of the pieces weren’t stamped completely through. Also, some of the pieces were frayed at the edges. Separating so the completed puzzle had pieces sticking up. Very disappointed in the quantity.
By Rita
When I first bought the puzzle at hobby lobby an opened it up I at first was super dissapointed I had multiple puzzle pieces that never cut completely so there was two puzzle pieces completely stuck together however I went an did the puzzle anyway and I was happy with the end result and how well the puzzle pieces stuck together I was able to pic up the entire puzzle at the end! It was a very fun puzzle to do for sure!
By Amber G.
I got the puzzle out finally and was excited to finally finish it but was missing a piece! How disappointing!!!
By Carla Faye G.