First-rate
Great customer service.
By Lynne E.
Response from BraceLab· Jan 2, 2025
Lynne, thank you for your review and feedback!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 3,002 reviews with 5 stars · Clear filters
Great customer service.
By Lynne E.
Response from BraceLab· Jan 2, 2025
Lynne, thank you for your review and feedback!
You Had what I needed and shipped to me within 5 days. The brace I had is over 5 years old and needed to replace it.
By LoLo
Response from BraceLab· Jan 2, 2025
Thank you for your review and feedback! We are happy to hear that the brace shipped and delivered in a timely manner.
The Brace Lab website is very easy to navigate. As a clinical dental hygienist for over 43 years, I developed moderate arthritis of my right CMC thumb joint. The thumb brace supports my thumb, is well made and durable, but yet thin enough to be worn under my gloves. I highly recommend the thumb brace!
By Louise
Response from BraceLab· Dec 31, 2024
Louise, thank you for your kind words and for sharing your experience with the thumb brace. We're so glad to hear that it's providing you with the support you need and that it's comfortable enough to wear under your gloves. We appreciate your recommendation and hope you continue to find the brace helpful.
It was quick and easy to order. The website is user friendly.
By Niccole C.
Response from BraceLab· Dec 31, 2024
Thank you for your review! We are glad to hear that you had an easy experience ordering from our website, and we hope you enjoy your brace!
A very professional company. I needed to make an exchange due to wrong size and they understood my issue and worked with me. Explained to me in detail how to send back and they would send me the correct size. Excellent customer service.
By Kathleen M.
Response from BraceLab· Dec 31, 2024
Kathleen, we appreciate your kind words and are thrilled to hear about your positive experience with our company. We strive to provide excellent customer service and are glad that our team was able to assist you with your exchange.
You told me how to get the correct fit for my brace. Also, I knew that if I didn’t need a different size brace, I could get it without having to buy two. After wearing the brace for a couple weeks My pain has lessened without needing an injection or steroids
By Lisa F.
Response from BraceLab· Dec 31, 2024
Lisa, we're so glad to hear that the brace is helping you feel better! It's wonderful to know that you were able to find the right fit and that the brace has been effective in reducing your pain. We appreciate your feedback and are happy to hear that you had a positive experience.
Great fit. Comfortable
By Rick P.
Response from BraceLab· Dec 31, 2024
Rick, thank you for your feedback on the Push AFO.
My thumb base joint is almost pain free since I started wearing the brace. And I am not even wearing it all the time, just when I am going to be using my hands a lot or when a tinge lets me know my thumb joint is feeling stressed.
By Kate
Response from BraceLab· Dec 31, 2024
Kate, we're so glad to hear that the brace is helping to alleviate your thumb pain. It's wonderful that you're finding relief even when you're not wearing it all the time. We appreciate your feedback and are happy to know that our brace is making a positive difference in your life.