Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
BraceLabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 3,002 reviews with 5 stars · Clear filters
easy to reorder. shipping was super fast....zero mishaps Love this WEB site. Easy instruction with each product. This is my go to for any type of brace I may need.
By Dawn M.
Response from BraceLab· Feb 11, 2025
Thank you, Dawn! We're so glad to hear you've had such a positive experience with our website and products. Thank you for being a valued customer.
I ordered the wrong size brace. In one call, Bracelab gave me a free shipping label and sent me the correct size when my original order reached them. Outstanding customer service!
By Larry D.
Response from BraceLab· Feb 11, 2025
Thanks, Larry! We strive to provide excellent customer service and are glad we could help you get the right size brace.
Great service. Quick and effective fitting support by phone by Troy. Best brace out of many tried. Recommended by my doctor over Comfort Cool. Worth the price.
By Deborah
Response from BraceLab· Feb 11, 2025
We're thrilled to hear about your positive experience! We appreciate you taking the time to share your feedback. We're glad you found the brace effective and that Troy was able to provide helpful support.
I originally purchased a PUSH Thumb brace for my right thumb-size two, nine years ago on December 12, 2015 from ENOS Home Medical and the Occupational Therapist at Hawthorn Medical Center in Dartmouth, MA for $80.00. I wore it daily and it lasted nine years! The Velcro straps were finally showing signs of wear and tear and have lost their grip. It was one of the best purchases I have ever made- it works so well and my thumb feels so much better after wearing it. So in January 2025, I decided to order a new one for my right hand and also one for my left hand. It is a simple, yet innovative invention and it is most definitely a sound investment that I highly recommend to anyone who has problems with their thumbs. (I tend to wear mine while I sleep.)
By Janet P.
Response from BraceLab· Feb 11, 2025
Janet, thank you for sharing your experience and feedback!
I appreciated the quick response to my request and easy return process.
By Tracy F.
Response from BraceLab· Feb 10, 2025
Hi Tracy, We strive to make the process as accessible as possible. We are grateful for your business.
It’s helpful and very useful when the pain comes back .
By IYMAN A.
Response from BraceLab· Feb 10, 2025
Hi Iyman, We're glad to hear that you found the product helpful and useful. We appreciate your feedback.
Amazing customer service, super friendly and nice and helped me place my order perfectly! thank you so much for making the experience so easy and answering all of my questions and concerns about my purchase!
By Rob
Response from BraceLab· Feb 10, 2025
Thank you, Rob! It's wonderful to know our team was able to assist you with your order and address any questions or concerns you had. We appreciate your feedback.
It was very easy to order and staff was very helpful when I needed to know the size I had to order.
By Cathy M.
Response from BraceLab· Feb 10, 2025
We appreciate your kind words. We strive to make the ordering process easy and provide helpful customer service!
