Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
BraceLabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 3,002 reviews with 5 stars · Clear filters
Quick shipping, easy ordering, fits great
By Susan S.
Response from BraceLab· Apr 23, 2025
We appreciate your kind words about our quick shipping, easy ordering process, and the fit of the product. We're glad you had a positive experience.
I ordered the wrong size and the exchange process was simple and smooth.
By Inga de R.
Response from BraceLab· Apr 22, 2025
We're glad to hear that the exchange process was simple and smooth for you. We strive to make our return and exchange policies as easy as possible for our customers.
First off - - you will need to buy some sort of hand sleeve or fabric to wear under this - wearing a brace next to your skin can cause horrible rash - HOWEVER - I have tried a lot of braces for basal joint arthritis and this one is the ONLY one that I have found that offers true support while doing light or heavy work. If you are experiencing pain with pinching thumb and fingers to tie your shoe or turning a knob or playing piano then this is the answer -
By Kevin M.
Response from BraceLab· Apr 22, 2025
We appreciate you taking the time to share your experience with the brace. We understand that finding the right support for basal joint arthritis can be challenging, and we're glad to hear that this brace has provided you with the relief you need.
Website navigation was easy and items were described well so I felt I could make the correct purchase. I needed to reach out to customer service for my order and they were prompt and helpful
By Stefanie M.
Response from BraceLab· Apr 22, 2025
We appreciate your kind words about our website and customer service. We strive to make the online experience as easy and informative as possible for our customers.
I love the push metagrip splints and will use them for the rest of my life. I recently ordered one because I thought I'd lost mine. Well, I found it that day and asked if I could get a refund and cancel the order. The company was gracious about honoring my request. Everything about this company is highly professional and reflects their craftsmanship..
By Jacqueline R.
Response from BraceLab· Apr 21, 2025
Thank you for your kind words and for sharing your positive experience. We strive to provide excellent customer service and are happy to hear that we were able to accommodate your request.
Order arrived quickly. It was a great fit.
By Jennifer
Response from BraceLab· Apr 21, 2025
We're delighted to hear your order arrived promptly and fits perfectly. Thank you for sharing your positive experience.
Product came in a timely manner.
By G M.
Response from BraceLab· Apr 21, 2025
Thank you for your positive feedback. We're glad to hear that your product arrived on time.
My second pair.Year old ones are fine ,just a little grubby.Retired to painting and such.The fact is THESE WORK so that I can work.Very happy with PUSH.Put off surgery indefinitely.I play guitar,garden and wood work just fine.Gratefull.
By Stephen
Response from BraceLab· Apr 21, 2025
We're so happy to hear that our product has made such a positive impact on your life. We appreciate your kind words and your continued support.
