Ordering process was simple.
Ordering process was simple.
By Jayson D.
Response from BraceLab· Nov 8, 2023
Thank you Jayson for your review! We are glad to know that the ordering process went smoothly for you!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 319 reviews with 4 stars · Clear filters
Ordering process was simple.
By Jayson D.
Response from BraceLab· Nov 8, 2023
Thank you Jayson for your review! We are glad to know that the ordering process went smoothly for you!
Easy to order and it was received quickly The product itself was a disappointment as it didn't work to the level I expected
By Charles P.
Response from BraceLab· Nov 3, 2023
Thank you for your feedback, Charles, We are happy that the website worked well for you, but in regards to the brace working for you please reach out to our Support Team for them to help you troubleshoot the brace or initiate a return/exchange.
shipping was quick thank you
By K H.
Response from BraceLab· Oct 31, 2023
Thank you for your review! We are glad you had a positive experience with us at BraceLab!
Most durable, comfortable, and effective thumb splint on the market. Website is very user-friendly. My one gripe is having to buy a new brace whenever the velcro wears out, which is too often. For the price, it seems like you could make a design where the velcro straps are replaceable or find more durable velcro.
By Cate
Response from BraceLab· Oct 26, 2023
Cate, thank you for your feedback. As BraceLab serves as the exclusive distributor of the US, we carefully consider and relay this feedback to the manufacturer.
Seems great.
By Janet
Response from BraceLab· Oct 25, 2023
Thank you Janet for your review! We are happy to know you are enjoying your brace!
Good customer service when an exchange was needed. However, the website should have contained more information about the product.
By Roy
Response from BraceLab· Oct 23, 2023
Thank you for your review. We're pleased to hear that you had a positive experience with our customer service team when you needed an exchange and your feedback is valuable to us.
The brace is great. My thumb is not. Past the stage the brace gives any comfort.
By Tamera S.
Response from BraceLab· Oct 23, 2023
Thank you for your review Tamera! We appreciate your feedback!
I like how low profile the brace is. It takes a little getting used to but I like being able to manipulate its shape/size.
By Kristin R.
Response from BraceLab· Oct 11, 2023
Thank you Kristin for your review! We are happy to know that you are enjoying your brace!