Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
BraceLabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 319 reviews with 4 stars · Clear filters
love the braces. getting my account as a PT was a pain
By Jennifer A.
Response from BraceLab· Sep 23, 2024
Thank you for your positive feedback on the braces. We understand setting up your account as a PT may have been frustrating. Please contact support —we'd be happy to help resolve the issue!
It is way too expensive. At least offer to provide 5 identical thumb braces for say $200. I would have to buy them and not worry about losing one.
By Michael L.
Response from BraceLab· Sep 11, 2024
We appreciate your feedback. The Push MetaGrip splint has a sleek and streamline design that will custom fit to the thumb. We strive to offer high-quality products. Thank you for sharing your thoughts.
Push metagrip: The company was great to work with. Fast shipping, smooth return (I ordered 2 sizes to pick which one fit best), good product. The only thing that keeps this from being 5 stars is the limited number of sizes.
By Stacy C.
Response from BraceLab· Sep 5, 2024
Thanks Stacy for your review! We appreciate your feedback!
Product arrived quickly and as expected. Fit is good, but I have a small complaint that the Velcro straps tend to pinch my (old lady thin) skin on the back of my hands. I could use some kind of liner or 1/2 glove made of micro fiber to shield the skin even as I'm giving the joint the support it needs. May be an unusual problem. Otherwise this is a good product.
By Jenny B.
Response from BraceLab· Sep 4, 2024
Thanks Jenny for your review! We appreciate your feedback and are glad you found the brace to be a good fit.
It was good.
By Dr B.
Response from BraceLab· Aug 30, 2024
Dr B, thank you so much for your review!
it’s more comfortable than my original ago but still hard to fit in my shoes and it starts to hurt the bottom of my foot when i wear it for too long. it definitely helps me walk though so i guess it’s worth it.
By BROOKE
Response from BraceLab· Aug 27, 2024
Thank you for your feedback, Brooke! We're glad to hear that the AFO has made walking easier for you. We appreciate your comments on comfort and fit.
Its a great brace, though the thumb loop causes some irritation after prolonged use.
By Rob H.
Response from BraceLab· Aug 23, 2024
Thank you for your review, Rob! We're glad to hear you find the brace effective. We’re sorry to learn about the irritation caused by the thumb loop. Please call our Support team at 888-235-8221 or email us at [email protected] for further assistance.
Well well-thought-out design.
By Lois D.
Response from BraceLab· Aug 13, 2024
Thank you for your feedback, Lois! We're glad to hear that the MetaGrip is helping with your thumb tendinitis and reducing your pain.
