Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
568 reviews
BOXComponentsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Box Components was created with a rebellious vision and towering objective: to chart new courses and promote forward-thinking products.
BOXComponents (boxcomponents.com) has 568 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
568 approved reviews, newest moderated first
Great parts and a discount code that works for parts you actually want. That is a HUGE pet peeve for me, getting a "discount" that excludes all the good stuff... take note Jenson USA, BOX is doing it right. You guys ROCK!
By Jeral T.
Response from BOXComponents· Dec 26, 2019
Thank you for your business.
Enjoy the great products, do not like the website. I was unable to use discount codes with my account. Was able to check out as a guest and get the deal. Over all solid products.
By customer
Response from BOXComponents· Dec 26, 2019
Thank you for your business.
Great service, quick response to my question.
By Mike M.
Response from BOXComponents· Dec 26, 2019
Thank you for your business.
Not overly fast to get back with emails but very excellent service if calling and talking over the phone.
By customer
Response from BOXComponents· Dec 26, 2019
Thank you for your business.
I ordered pre Black Friday sale at 20% off next day it as 30% off. That’s no good can I get a refund on the 10%???
By customer
Response from BOXComponents· Dec 26, 2019
Thank you for your inquiry. As the Black Friday deal was a one-day deal, the purchase or exchange would have had to be made that day. Please call us for any questions or adjustments for future sales and we are always happy to help.
Box is my favorite brakes
By customer
Response from BOXComponents· Dec 26, 2019
Thank you for your business.
Pre-ordered the prime 9 drive train. Website easy to use and customer service is good.
By customer
Response from BOXComponents· Nov 26, 2019
Thank you for your business!
I chatted with one of their customer service reps and he was very helpful. Shipping was fast and the items arrived as ordered. The only thing I would have liked is more thorough and better product information on their website.
By BMX D.
Response from BOXComponents· Dec 26, 2019
Thank you for your business.
