Great customer service
Great customer service! Thanks folks.
By Ian
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
568 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Box Components was created with a rebellious vision and towering objective: to chart new courses and promote forward-thinking products.
BOXComponents (boxcomponents.com) has 568 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
568 approved reviews, newest moderated first
Great customer service! Thanks folks.
By Ian
Great product, packaged great, needs a paper installation manual with diagrams of cage position in low and high gear.
By Richard C.
great products
By Bill K.
Great product got here quick
By Robert C.
I’ve only bought a few of your mountain bike stems and 108pt freewheels, but they’ve been flawless! Don’t really have any constructive criticism for you at this time.
By Ryan D.
Fast shipping. Great products! Best customer service ever!
By Trent T.
Great items.
By cory P.
I have the Box 2 drivetrain on one of my other bikes and it is great, when I saw the Box 1/2 on sale I grabbed it for a build I am about to start. Price was great and everything looks well made, my only “issue” was that the derailleur was not in its own individual box like all the other components in the package, but rather just in a very thin bubble wrap pouch. I would expect that for the one part that can be the easiest to be damaged, I would expect it to be protected way better.
By Russell S.