Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,797 reviews
Bivvy Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bivvy is pet insurance done right, at a price you can afford. Because Bivvy was created by pet owners who wanted a better option for themselves, it's designed to help us take care of our furry friends at the lowest cost for pet insurance. Protect your dog or cat just like so many others are doing with Bivvy. Plan details vary a bit by state, but it only costs $15/month or less! You can use Bivvy at any vet office: you choose where you go, and Bivvy reimburses you for covered events. Learn more at Bivvy.com
Bivvy Pet Insurance (bivvy.com) has 3,797 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,797 approved reviews, newest moderated first
Bivvy will help me a lot
By Iva G.
Response from Bivvy Pet Insurance· Jul 5, 2022
Hi Iva, thank you for the five star review! We're so excited to be able to give you the help you need. Thanks for your loyalty! https://bivvy.com/
It was quick and simple to register my dog. I haven't used the insurance yet, but I'm hoping it's just as easy.
By Jorge I.
Response from Bivvy Pet Insurance· Jul 5, 2022
Hi Jorge, thank you for the five star review! We're happy to see you have an easy sign up experience. Welcome to Bivvy! https://bivvy.com/
just switched from Nationwide - was paying WAY too much. Thanks for this.
By Edie C.
Response from Bivvy Pet Insurance· Jul 5, 2022
Hi Edie, thank you for the sweet words! We're happy to see you're enjoying our affordable coverage. Welcome to Bivvy! https://bivvy.com/
The company needs to provide a hard copy of the coverages and something to show the veterinarians. At this point I have no idea how to use the coverage
By Patty O.
Response from Bivvy Pet Insurance· Jul 5, 2022
Hi Patty, we'd love to provide you exactly that! Please either send us an email at [email protected] or give us a call at 855.434.3744. so we can get those materials to you. The nice thing about our website is our pet parents can actually access all of their policy documents through their Bivvy account. We however understand that not everyone likes that. We will pass you information along to our customer care team so they can take care of you and get you the materials you need! Thank you for your patience and loyalty! https://bivvy.com/
This is first time using pet insurance
By Ruthann
Response from Bivvy Pet Insurance· Jul 5, 2022
Hi Ruthann, thank you for the five star review! Welcome to Bivvy! https://bivvy.com/
So far so good, will see what happens when I make a claim.
By Jefferson D.
Response from Bivvy Pet Insurance· Jul 5, 2022
Hi Jefferson, thank you for the five star review! We're happy to give you the support Boobie and Rinny need. Thank you for your patience and loyalty! https://bivvy.com/
You got me to all the right questions, with in a short time line. Eazy to fill out.
By Don T.
Response from Bivvy Pet Insurance· Jul 5, 2022
Hi Don, thank you for the sweet words! We're happy to see the questions you had were easy to locate in a timely fashion. We work hard to make your life easier. Welcome to Bivvy! https://bivvy.com/
Had to sign up twice. Once through FB and then on your web site. BUT you didn't take the first payment. I saw you charged $0.00 to my account.
By Frances D.
Response from Bivvy Pet Insurance· Jul 1, 2022
Hi Frances, we're sorry that you're having trouble! We will pass your information and concerns along to our Customer Care team so they can reach you and work to help support you further. Thank you so much for your patience and loyalty! https://bivvy.com/
