I really like Birchbox.
I love that you can earn points. They have a lot of offers that save you money. I have called them a few times and they are quick to fix my problem with no hassle.
By Melody M.
Sunday, November 8, 2026 · Customer reviews of US businesses
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1,133 reviews
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Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
1,133 approved reviews, newest moderated first
I love that you can earn points. They have a lot of offers that save you money. I have called them a few times and they are quick to fix my problem with no hassle.
By Melody M.
If you like trying things before buying them this is for you!
By jennifer
Awesome company their reward points is amazing, samples are high quality products and good size
By sandra M.
I have greatly enjoyed the design of the birch box boxes. No other company does quite the nice presentation. I would however wish the clients had more then just one option to choose from for their monthly subscriptions. Give the incentive for buying a year at a time like picking 2-3 items per box per month, or a whole month of just client specific picks from the sample shop.
By Yodere
Every month I have looked forward to getting my birchbox but the last couple of months have been really disappointing :( I get too many string smelling hand creams I don't like, and the perfumes are not nice, I could build a child's play house out the amount of eye shadow brushes I have recieved. It's become so repetitive that I'm probably going to cancel unless the next box or two really wow me again. Everything else has been good!
By Cate
Response from Birchbox· Dec 21, 2015
Thanks for taking the time to review us, Cate! I'm so sorry to hear the past couple of months have been troublesome. Would you mind reaching out to us at [email protected]? We'd love to update your profile and make sure you're receiving samples you love!
Not worth the money
By Kandice H.
Response from Birchbox· Dec 21, 2015
I'm sorry that the boxes haven't all been a hit for you. We'd be happy to discuss this further and assist with your samples! Would you mind sending us an email at [email protected]?
Awesome company! I have received 4 monthly boxes and have ordered from them 3 times. Their service is always fast and efficient. Packaging is exceptional. I have not had any issues at all. Their website is easy to negotiate with tons of information about the products and the company.
By Mary B.
$10 a month with samples worth three times at much! I love birchbox! I couldn't live without it now. But I'm not sure what to do with all the boxes.
By Penelope B.