Sunday, November 8, 2026 · Customer reviews of US businesses
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1,133 reviews
BirchboxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
1,133 approved reviews, newest moderated first
I do like Birchbox; however, I think the price of what I’m paying yearly is too much, considering most of the contents are “sample” size, 5 products per monthly box. If you decide to choose a full size that counts as 2 sample choices.
By Paulette
Options to choose products and boxes are received monthly again
By Kathryn
Love the brushes I just got.
By Nancye K.
The value of the items I received was so much higher than the price I paid.
By KATHY P.
Love love love
By Alyssa
We had a little bit of trouble at the start with payment issues, but after that it was great!
By Skylar
Loved Birchbox when I first subscribed~ samples are so much smaller & 'customization' is much more limited~ sticking with it in hopes of improvement
By Janelle
Response from Birchbox· Aug 14, 2024
Thank you so much for your feedback! To provide a bit of clarity, each monthly Beauty Box includes a mix of sample-sized, travel-sized, and even full-sized products. We’re excited to let you know that customers now have the option to include up to two full-size items in the box, along with other samples. With our customization feature, you get to choose every product included as well as the sizes that are perfect for you. We truly hope you love the curation of beauty options in your next box and that we can win you over!
Many times I’ve received repeat products
By Shosh
