Sunday, November 8, 2026 · Customer reviews of US businesses
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1,133 reviews
BirchboxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
1,133 approved reviews, newest moderated first
I love Birchbox. I have been subscribing since approximately 2010 or so. I love access to high end products. My one complaint would be that often, BB doesn’t send samples based on “My Profile.” I have very short hair & BB sends products to untangle long hair. In addition, many makeup BB sends me are for young women (I’m a grandma). Otherwise, I love BB & Will continue to subscribe.
By Lynn
I was impressed with the amount and variety of this months box. The best one so far.
By TAMI R.
Glad we get to chose what items in our monthly box
By Etna
I love being able to choose the samples that I wan instead of getting things I will never use.
By Barbara
I wish there was more info on each product like there used to be.
By Madeline
So far Birchbox is great. Some of the items that are in my box are things I don’t use. Some of the choices for personalization aren't great and I’m forced to choose something I can’t use. Other than that it’s been great
By Nora
I love receiving and trying different products. Many things are repeated which is fine if I can choose which products I'd like to be repeated.
By HARRY K.
I love having something that I have selected to look forward to!! I love the options any other issues I had resolved timely and professionally
By Persephone M.
