Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
377 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bindertek, Inc. offers top quality binders, office supplies, shelving, storage, briefcases and archiving for the office and home. With Bindertek you get quality, lasting document storage systems for your home or business office, including signature Bindertek Binders, with our Lifetime Binder Ring Guarantee. Need help organizing? Speak to an organization specialist today. Call Bindertek at 800-456-3453 for your organization needs.
Bindertek (bindertek.com) has 377 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
377 approved reviews, newest moderated first
Placed my order on 7/26/2017 so it's been over a month and no product. Customer service has been helpful and in touch.
By Brett
Response from Bindertek· Sep 13, 2017
Hi Brett, Thank you very much for your business and feedback. I truly apologize for this unusual delay! Kind Regards, Sandra Stevens Bindertek Customer Service
Excellent products - fast, accurate service.
By WALTER W.
Response from Bindertek· Sep 13, 2017
Hi Walter, Thank you very much for your business and the great review! Kind Regards, Bindertek Customer Service
What happen to the two hold punch for punching holes on my papers for the two hole ring binder?
By Code
Response from Bindertek· Sep 13, 2017
Hello, Thank you very much for your purchase and for reaching out to us. For the fastest service please call us Monday thru Friday from 8:30am-5:00pm EST at 1-800-456-3453. We're here and happy to help! Our 2-Ring Binders are standard US spaced and will work with any US 2-Hole Punch. Kind Regards, Sandra Stevens Bindertek Customer Service
Binder tells products are second to none, and their service is exceptional. I am a big fan of their various legal pads.
By Code
Response from Bindertek· Sep 13, 2017
Hello, We can not thank you enough for your business and your kind words! Kind Regards, Bindertek Customer Service
Your shipping rates are unreasonable and far exceed customary fees by other online vendors. I'm an amazon prime member and, frankly, if they can send me something via UPS for free, why do you charge $35 for an 8 pound box?
By Code
Response from Bindertek· Sep 13, 2017
Greetings, Thank you very much for your purchase with Bindertek and for taking a moment to share your experience with us. We are a small business and we truly charge the minimum we are able to for the number and weight of packages and distance it is traveling based on what UPS charges us. Mega retailers like Amazon have fees that they pass on to everyone to absorb shipping costs while other retailers may add shipping into the cost of the item to make it seem "Free". Unfortunately the shipping carriers do not ship anything free for anyone. We once again appreciate your feedback and your business! Kind Regards, Bindertek Customer Service
5 stars fast and took care of a defect quickly and without grief
By Customer
Response from Bindertek· Sep 13, 2017
Hello, Thank you very much for your purchase and the 5-Stars! Bindertek Customer Service
Found the perfect product on Bindertek, that no one else seemed to be offering. Ordering was easy. The product was delivered in a timely fashion, and it's just what I had hoped for. If you want a quality product at a reasonable price, delivered quickly, this is a great site.
By Anne - Syracuse, N.
Response from Bindertek· Jul 31, 2017
Good morning Anne, Thank you very much for your purchase with Bindertek and for taking a moment to reach out to us on Trust Pilot. I am very sorry that we did not receive your Email! I have scoured every junk folder and cannot locate your correspondence. I truly apologize! We have a dedicated Customer Service team that is hear Monday-Friday from 8:30am-5:00pm EST at 1-800-456-3453 that are always happy to help. I will call you this morning to make sure that there isn't anything at all I may help with. Kind Regards, Sandra Stevens Bindertek Customer Service
I thought the hinges would help me access both front and back of my pages more easily than traditional placement of the loops. It' did't. It is much stronger than another binder I bought from another company, the halves do not move when flipping through the pages. It's better than what I have seen, but I was not fully satisfied.
By Deb M.