Good service
Helpful during an order change
By BRUCE
Response from Bindertek· Mar 25, 2015
Hello Bruce, Thank you for your order and for taking a moment to post a review. I am glad we could help! Kind Regards, Bindertek Customer Service
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
377 reviews
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Bindertek, Inc. offers top quality binders, office supplies, shelving, storage, briefcases and archiving for the office and home. With Bindertek you get quality, lasting document storage systems for your home or business office, including signature Bindertek Binders, with our Lifetime Binder Ring Guarantee. Need help organizing? Speak to an organization specialist today. Call Bindertek at 800-456-3453 for your organization needs.
Bindertek (bindertek.com) has 377 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
377 approved reviews, newest moderated first
Helpful during an order change
By BRUCE
Response from Bindertek· Mar 25, 2015
Hello Bruce, Thank you for your order and for taking a moment to post a review. I am glad we could help! Kind Regards, Bindertek Customer Service
I was not informed the two binders I ordered were on Backorder until after I paid through an email. Ordered in February and was informed would not receive until mid April. Pretty negative experience. Too bad
By MARLENE
Response from Bindertek· Mar 25, 2015
Hello Marlene, Thank you very much for your order with Bindertek and for taking the time to share your thoughts on your experience. First of all I want to let you know that nothing has been charged to your card at all. Your order will not be charged until the merchandise is shipped to you. I apologize for this extremely unusually long delay. We have spent the last year working toward improving the quality of our products. We have now partnered with a new manufacturer in Germany and are excited to receive our Binders which will be improved in every detail. We are also disappointed that the arrival of the new Binders took a little longer than expected. It is no excuse but when creating new items and having them sent to us from half a world away it takes a lot of time. I will be contacting you soon to see if there is anything I might be able to do to offset some of your disappointment. Thank you again, Sandra Stevens Bindertek Customer Service
I ordered good quality binder/notebooks from Bindertek for special projects (storyboard scripts, etc, that required a wide landscape format). I also ordered a notebook with metal covers--impressed by the sturdy construction and look & feel. I couldn't easily find equivalent notebooks elsewhere online. The notebooks and associated supplies were well packaged and promptly shipped (I placed the order on a weekday evening, and I think it shipped the next morning). Other sources might be less expensive, but I doubt if you'd receive equivalent quality. I recommend Bindertek if you are looking for notebooks to be used for presentations and client meetings that will give a good first impression--professional, well-organized, like you have your act together.
By MARSHALL
Response from Bindertek· Mar 25, 2015
Hi Marshall, We cannot thank you enough for your wonderful words and 5-Star rating! We appreciate being a part of your business! Kind Regards, Bindertek Customer Service
I order a Bisley metal cabinet and it arrived well packed. When I looked inside the cabinet, I noted that it had considerable rust! Obviously a problem from the factory when it was made and/or boxed up with moisture inside. I reported this to Bindertek and they offered a replacement immediately. However when they checked their stock, they found numerous cabinets with the same problem. They said they addressed the issue with Bisley cabinets and offered me a choice to wait for new stock or get a full refund. I didn't want to wait months for new stock, so I opted for the full refund, which they handled quickly and efficiently. Kudos for great customer service.
By DEBBIE
Response from Bindertek· Mar 25, 2015
Hello Debbie, Thank you very much for taking the time to give us a great 4-Star review! We appreciate it! Bindertek Customer Service
I was a little disappointed with the website. We ordered some binders and I thought I was getting standard but they were standard legal. We are now set behind a few weeks while I ship them back and get the new set. I also had to spend an extra 100$ in shipping costs. It seems to me that binders should be legal size or standard but the standard legal threw me. This has been a costly mistake and I am disappointed.
By K. S.
Response from Bindertek· Mar 25, 2015
Greetings, Thank you very much for your purchase with Bindertek and for letting us know your experience. I apologize for your error and if anything was unclear. We try very hard to always feature dimensions and give clear indication as to what paper size fits within each Binder. The Legal size Binders we offer for 8 1/2" x 14" paper come in a "Standard" (Side orientated) and "Topfile" (Top orientated). One of the tricky things about being a Binder business that offers so many sizes and styles is to portray it all clearly. If you ever have any questions we are here Monday-Friday from 8:30am-5:00pm EST at 1-800-456-3453. Our Organizing Specialists can answer any questions and direct you toward the correct items for your project. We value feedback like yours very much and will take it in to account to improve our web site. Kind Regards, Bindertek Customer Service
I purchased a lamp and it was from the mfg. in china, everything went well, will probably will get one more.
By GEORGE P.
Response from Bindertek· Mar 25, 2015
Hi George, Thank you very much for your purchase of a Human Scale LED Task Light and your stunning 5-Star review! Human Scale is a terrific vendor with manufacturing facilities and engineering teams creating award winning Ergonomic items throughout The United States and the world. We are so glad to hear you are enjoying it! Thank you again! Bindertek Customer Service
Even in this age of e-filing and emails, I still use binders a fair amount of the time. I also travel with binders when I give lectures, so my binders take a fair amount of abuse. Most binders are horrible, with rings that will break after a few months and covers that will start to peel as soon as they are subjected to stress. Bindertek binders survive everything that I have thrown at them. I also like the number and types of related supplies that they carry as an adjunct to the binders themselves.
By DENISE
Response from Bindertek· Mar 25, 2015
Hello Denise, We appreciate your endorsement. I am glad that our Binders have been able to work as hard as you do! Kind Regards, Bindertek Customer Service
These binders are set and ready to go when received. Printing template for spines is great, and easy to use. The two colors work well in legal environment. A+++ transaction
By Faux Library Studio Props, I.
Response from Bindertek· Mar 25, 2015
Greetings, Thank you very much for your kind review! We have truly appreciated your business over these many years and look forward to providing your Prop Studio with even higher quality Binders in the years to come! All the best, Bindertek Customer Service