The receptionist was friendly and n iij…
The receptionist was friendly and n iij ce,the nurses were great and Dr.Smith was absolutely amazing.she made me feel better than when I first got there.thanks Patient First
By Lori D.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
The receptionist was friendly and n iij ce,the nurses were great and Dr.Smith was absolutely amazing.she made me feel better than when I first got there.thanks Patient First
By Lori D.
Super impressed. I was seen quickly, treated with concern and respect.
By Debbie
I've had to go to better med urgent care twice in two weeks. both times I was in and out very quickly. i wound definitely recommend them
By Patient
They did great! They checked myself, son and granddaughter out and we had a virous. We were good to go in a few days
By John C.
The staff was very friendly and understanding. I was seen in a timely manner.
By ShelleyPatient
Took forever just to see a PA and I was the only one in the waiting room. Really not worth the wait, don't think I ever come back.
By Patient
I started an ear infection over the weekend. At BetterMed, I was seen quickly, diagnosed, and on my way to the drug store with a faxed Rx for an antibiotic. Everyone was efficient and professional. I would recommend BetterMed Urgent Care to anyone.
By Bob
I love bettermed! We always choose here for non-emergent needs.
By Patient