Excellent in every respect
Excellent service; proper diagnosis; good treatment.
By Lorin A.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Excellent service; proper diagnosis; good treatment.
By Lorin A.
I have been to Better Meds on 3 occasions and I have always gotten wonderful treatment ... very professional and caring staff!
By Anita S.
Great all around
By Deena R.
Very fast and professional!
By Patient
I did not visit you why am I getting this
By Patient
Great care but insurance treats your facility as an Emergency visit. Therefore I do not want to come back and pay that high co payment.
By Paul
Staff okay but billing process not good. Now they REQUIRE you to have card on file and THEY decide when to access your account and remove funds. No way! I will not be back.
By Patient
Great service when I needed it!
By Patient