Efficient Care, Provided with Compassion
I never hesitate to visit Better Med on Hull Street Road when a need arises.
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I never hesitate to visit Better Med on Hull Street Road when a need arises.
By Patient
I was not satisfied with my visit.
By Patient
Quick service and very friendly staff. I will continue to use BetterMed Urgent Care when needed.
By L. D.
You guys really took care of me I appreciate so much for all your effort and time with me as a patient- Kyle
By Kyle O.
The Better Med team was very professional and the diagnosis of my ailment was right on target and the recommended remedy was also the best.
By Patient
I decided to provide this review of the BetterMed in Ashland Va. because most people only provide a review when something is negative. My experience was just the opposite. I felt the people truly cared about helping their patients and the facility was warm and clean. Everyone took time to explain from the check in process to the care and meds I would receive. I never felt rushed and all my questions were answered. I give them 5 stars!
By Charles
Polite,efficient, capable and thorough 😊
By Beverly R.
Got stuck with a high bill and tried to call billing offices countless times over the last 3 months. Nobody ever will answer the phone and doesn’t call back. Still stuck with the high bill and no response.
By Tyler