Good
They saw me very quickly.
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
They saw me very quickly.
By Patient
Entirely unhelpful. Doctor decided I had one thing even though it was obvious from previous tests that it was not that. Ordered an extra 3 tests and charged me $400 because they entered my insurance information wrong. Extremely biased and unprofessional, do not go here.
By Patient
Wonderful experience. No waiting. NP who knew exactly what he was doing. Stitches left no scar.
By Spencer A.
If there were zero stars that would be my choice
By ChipPatient
They really check you out,and have great smiles.
By Dan D.
Everyone was polite and helpful. Was seen promptly and good care was given.
By Lainie
will not go back with new credit card rule. been hit with id fraud don't let anyone keep my credit card on file.
By Patient
BetterMed was great! Everyone we can in contact with was professional, compassionate, and made us feel like they really cared about our illness! Will definitely return if we need medical assistance!
By T. H.