The plank rd location
The plank rd location has a great staff. Always courteous, and nice
By Jennifer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
The plank rd location has a great staff. Always courteous, and nice
By Jennifer
Best urgent care in our area! What a great concept to offer patients. Super clean, well decorated, professional and high end care at a walk in facility with an amazing staff. Highly recommend.
By Robin S.
Visited twice with very short wait time & both doctors were very helpful & nice!
By pat
I got to see a PA quickly He quickly looked at my rash, and prescribed some cream and a pill that turned out to be for vaginal issues and I am a male. I did not notice any improvement until i went to a real doctor a month later and got a different prescription. I would not go back. WEeks later i saw a very high billing charge from a doctor i never heard of.
By Patient
Quick service professional personal
By Karen P.
Excellent service! No waiting. The Dr and staff were through and professional!
By William A M.
Awesome fast service. Staff are nice and professional.
By Patient
All your staff are very nice.
By Patient