Clean and modern facilities in a…
Clean and modern facilities in a convenient location. The employees were attentive and courteous.
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Clean and modern facilities in a convenient location. The employees were attentive and courteous.
By Patient
Should be called “BestMed”. The doctor and nurses were top notch. No waiting. Everything was explained in detail. They fixed me right up.
By Liz G.
My experience was good but do not like that they take your credit card number and explained that up to 500 additional dollars maybe taken in the future from your account. No idea how or when that Expires.
By A P.
Very helpful with my problem. Friendly.
By Patient
Staff are very professional and courteous. They take the time to answer your questions and to fully explain to you the diagnosis and what needs to be done. The wait time has always been short. The Office is always clean and has a great ambiance to make patients feel at ease. Highly recommend!!
By Shirley
Always efficient and provide excellent care! Clean environment
By Patient
Your new Policy is ridiculous Will never go back
By Patient
Excellent, Fast, Professional and Very Informative!
By Patient: Dave & S.