Needed to have stitches removed
Needed to have stitches removed. I was seen quickly and everything was done very well.
By Brenda-Colonial H.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Needed to have stitches removed. I was seen quickly and everything was done very well.
By Brenda-Colonial H.
Very good service and very friendly. Got tested and the whole process was very safe!
By Patient
Personnel at the facility were excellent but much confusion on reporting the results of the 3-4 day test..
By PC
Our visit to BetterMed could not have gone better. The staff, nurses and doctors were all very helpful and kind. They made a scary situation not scary for my 7 year old. They even followed up when we came back to get hit stitches out. 10/10 would return.
By Patient
I recently had to have a Covid-19 test (due to possible exposure) and quickly contacted Better Med in the Fredericksburg location. They were able to get me in fast, the check-in process was seamless and the staff explained to me what was going to happen and how it would feel. I appreciated their care and will continue to use them for my urgent care needs.
By Patient
Got in to see a NP for clogged ears. I was seen promptly and my issue was resolved completely. Waiting outside given Covid situation worked well.
By Robert T.
Very helpful to schedule a rapid Covid test in order to visit a loved one in a state requiring negative test results upon entry. Quick, personal yet professional & friendly service from receptionist, Christie, as well as others obtaining vitals and administering the test and reporting results. Minimal wait time in car & patient room. I refer all who ask to Better Med.
By Patient
Everything went perfectly from check in to check out
By Patient