Everyone was super nice
Everyone was super nice. Explained everything and were very stringent on their cleaning and distancing rules. Results came back quicker than we expected.
By Lisa B.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Everyone was super nice. Explained everything and were very stringent on their cleaning and distancing rules. Results came back quicker than we expected.
By Lisa B.
Had an emergency problem. Went in and was treated professionally throughout the whole visit.
By Patient
Staff was great
By Patient
Clean facility and the staff was kind and courteous.
By Patient
Very nice nurse, Laura! Kind but efficient. Explained before doing. Exhibited interest and was professional. I highly recommend her.
By Dorothy
Easy to make appointment. Not too far past appointment time until seen. Great nurse. Could not find a way to get results over the phone.
By Patient
Staff was professional. Doctor was really good.
By Patient
I work in a dental office where there was a possible Covid-19 exposure. BetterMed was able to get me and all of my coworkers in the very next morning, for a rapid response test. Their service was fast and friendly and the nurse performing the procedure was very gentle. We had our results in 15 min and were able to work the second half of the day.
By Patient