Great experience
Great experience, clean environment, friendly staff!
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Great experience, clean environment, friendly staff!
By Patient
Great staff, clean reception area and exam rooms and the willingness to treat their patients by listening and having beneficial conversation about treatment options.
By Antonio
I love better med! Always fast and great service!
By Patient
Everyone we kind and friendly and the process didn’t take long at all
By Patient
ALEXIA WALLACE is the best!!! After waiting 1hr and 20mins for a COVID test, and to be seen today, it was definitely worth the wait once she came in the room. Very attentive, and caring, with Excellent bedside manners, which you don’t find too often these days in the medical field. I was suffering with bronchitis and a sinus infection for about a week, and by tonight, I was feeling much better! She knew exactly what to prescribe, and even gave me a dose before leaving the office so that I could get the meds in my system. AWESOME! I can’t thank her enough! I would definitely have her as my healthcare provider if possible!
By Rhonda
I had an excellent experience. I was treated in a very timely manner and got excellent care from everyone I saw.
By Tom
I just gave you 5-Stars. What more can I say? Joyce gets 6-Stars. Roger Ernst
By Patient
The staff was very efficient and the physician was very attentive to my need/concern for my reasoning of being there. The feedback was professional & informative.
By Patient: M.