Great Experience
Everyone at BetterMed was professional and friendly. The facility was spotless!
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Everyone at BetterMed was professional and friendly. The facility was spotless!
By Patient
Very satisfied, quick, safe and through
By Rose H.
Excellent service quick friendly and professional staff
By Patient
Very very efficient. No overlap in patients, you wait outside in your car till you are called in, and the process is very smooth. Doctors and those at the front desk are all super helpful and kind. Thank you!
By TG
I would definitely recommend BetterMed. The facility is nice and clean and the staff is professional and courteous.
By Patient
The staff is friendly, on time, and very efficient. I’ve had two great experiences.
By Patient
Better Med never disappoints. Thorough, professional, and caring. And efficient!!!
By Angie
Service was great, Disapointed you could not make a appointment, for Covid test to travel outside the country. I understand you haft to take care of the sick people, but we need to travel to, need to adap your schedule to test travelers as well.
By Patient