They were very kind and pleasant to…
They were very kind and pleasant to deal with. I'm thankful for everything they do!
By Rebecca M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
They were very kind and pleasant to deal with. I'm thankful for everything they do!
By Rebecca M.
Great online reservation system. Staff was prompt, friendly, knowledgeable, caring and swift.
By Patient
Was taken right in. Dr attentive to issues
By Patient
Better Med called me 2 days after my evening appointment was skipped over. They squeezed me into Dec 24th. All went well with 2nd visit.
By Patient
I have to say the Better Med on Hull Street , Midlothian area has gotten it right each and every time I go in as far as diagnosis and treatment. They really helped save my life when it came to a Diverticulitis issue that almost ended in sepsis if they had not directed me to go to the ER. I recommend going to them anytime you have issues that are more extensive than a general checkup.
By Mike R.
The nurse & check in staff were very courteous.
By Patient
It has been a very scary ALMOST YR with Covid. I had symptoms, went in and got a rapid test, ended up being a sinus infection. it helps when the staff is friendly, concerned, and helpful. WE NEED MORE KINDNESS WITH EVERYTHING THAT HAS BEEN GOING ON. THANK YOU
By Leesha
Awesome service.. clean, respectable, caring and professional! what more could you ask for! Thank you
By Patient