Very reassuring to have this…
Very reassuring to have this professional caring facility available. Thanks for being there You are the best. Hope you have a role in vaccine administration 🙏👌
By James
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Very reassuring to have this professional caring facility available. Thanks for being there You are the best. Hope you have a role in vaccine administration 🙏👌
By James
I liked that I had an immediate answer to my covid test, even though it is midnight when I had to sign up, at least that was a great option. Every step was handled efficiently.
By Deborah F.
Very nice and friendly. Good procedures during COVID. Easy website to use to make appointments.
By Patient
I was very nervous and things were so easy it was over before I knew it! Thank you to everyone for being so nice.
By Patient
staff was very helpful and the process was smooth and painless.
By Patient
Staff was great but my husband waited an hour and a half for his appointment and I waited one hour.
By Patient
Response from BetterMed Urgent Care· Jan 25, 2021
Hi There, We are sorry you experienced a long wait time. Thank you very much for leaving us feedback- we will be sure to share it with the site manager.
The nurse that met me in my room was not very friendly. He seemed irritated that I was there and didn’t listen to what I wanted to get done nor did it look like he reviewed my chart for my previous visit three days prior. Everyone else was very friendly and helpful before and after that awkward interaction.
By Patient
Very efficient and helpful
By Patient