Great!
I have already done a survey on our experience at Better Med. They are great!
By Caroline
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I have already done a survey on our experience at Better Med. They are great!
By Caroline
The treatment I received was good and the PA was pleasant and knowledgeable. The only hitch was that I checked in online and was given a time to arrive. After arriving I still had to wait about 30 minutes to be seen. But, overall, it was good.
By Patient
First two times there the people are so nice so this will be the place i come to from now on thanks for being so nice
By Patient
Better Med has been excellent and very professional in regards to COVID-19 testing. I give them TOP MARKS
By Patient
Will Return When Needed
By MAX
I highly recommend this location. Was able to get in, tested, diagnosed, treated and out fairly quickly. The entire staff was great.
By DCH
A wonderful experience on all fronts - easy to use website, great doctors and nurses Highly recommend!
By Patient
The appointment was easy to get online and the doctor that we saw was personable and friendly. The location felt extremely clean and the front desk person was super nice. The entire experience was extremely efficient. Hopefully we don't need urgent care very often, but I'll definitely go there again if we do.
By Patient