Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,547 reviews
BetterMed Urgent CareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
The care was great both times I have visited this facility. The only issue is the wait time, however due to the high volume of COVID tests I am sure it is difficult to keep things running on time. The staff was very caring and accommodating and I'd definitely return.
By Rebecca B.
The nurse was super helpful, I asked to also be tested for strep and he didn’t argue (as I’ve experienced before) and the doctor was knowledgeable and even gave me a fabulous tip For ear pain!
By Patient
Excellent service
By Patient
I was in and out relatively fast - appt was for a covid test.
By Patient
The nurse and the doctor were both professional and friendly. I was seen very quickly and felt cared for and safe, especially since I was Covid positive and needed some additional medication. I would highly recommend Better Med.
By Steffanie W.
Service provided was great, everyone was friendly, and it was no wait time with appointment made ahead online! Excellent!
By Patient
I needed a covid pcr test for overseas travel, with my destination country requiring the test be done within 48 hours of departure. The staff at Bettermed were so accommodating, requesting expedited results and then immediately uploading on the portal so that I had them on arrival. Everyone was so kind and helpful, I’m grateful!
By Anonymous
Great service, quick, safe, and super communication.
By Patient
