Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
133 reviews
Bathroom ButlerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bathroom Butler is an online retailer of bathroom accessories and heated towel racks. All products are designed and engineered by our team. Driven by a passion for innovative design, superior product durability and exceptional quality, Bathroom Butler's products can be seen in homes, and hotels around the world.
Bathroom Butler (bathroombutler.com) has 133 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
133 approved reviews, newest moderated first
Dean was amazing. We sadly had to make a return only because we changed the color of our bathroom hardware. He was very quick to respond and helpful! Thank you. We will order more products very soon. We are a forever customer.
By Shelley
Incredible customer service! I had a small issue with my product, and Dean responded almost immediately—even on a Sunday. He quickly took care of the problem and arranged to have a replacement sent out right away. I wish all companies were as responsive and efficient as this one. I’ve already recommended them to two people and will gladly continue to do so. Excellent service from start to finish!
By James G.
Communication was excellent.
By LYNDA S.
They refunded my item I ordered wrong without any problems.
By Monique B.
Great product and received quickly
By Carolyn M.
My second order. Bothering were processed/shipped promptly, and the product quality is first rate.
By William D.
Prompt delivery and notices
By Donald M.
Takes a long time to heat up.
By Jennifer P.
