I am an enthusiastic fan of BambooHR
I am an enthusiastic fan of BambooHR. The platform is user friendly and simple to use. And most importantly, the customer support team is the best I've ever had the opportunity to work with.
By Lori T.
Friday, November 6, 2026 · Customer reviews of US businesses
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152 reviews
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The BambooHR all-in-one platform gives your growing organization the foundation it needs to build a thriving workplace now and far into the future. It brings together best-in-class solutions, capabilities, and integrations all in one place, with a single source of data. You’ll directly impact the employee experience all while managing important tasks, workflows, and data solutions, functionality, and integrations to build now and into the future. By consolidating your HR software into a single platform, you are freeing yourself up to focus on what matters most—growing your people, improving the employee experience, and taking your business forward. For more information, visit www.bamboohr.com.
BambooHR (bamboohr.com) has 152 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
152 approved reviews, newest moderated first
I am an enthusiastic fan of BambooHR. The platform is user friendly and simple to use. And most importantly, the customer support team is the best I've ever had the opportunity to work with.
By Lori T.
This is the most customer facing service I have ever came across, has all you need and can develop extra bits for something that you need or help you choose among trusted partners.
By Zakhar M.
BambooHR has simplified the HR process tremendously. Every bit of information and documentation is stored in a centralised, safe place and having sign-off is an absolute breeze. I am a huge fan of BambooHR and I highly recommend them.
By Susan
BambooHR is the best HRM system I have ever used; I recommend it to everyone I know! UI is exceptional and intuitive, resulting in zero need to train users. I particularly enjoy its performance management processes. They're quick, easy and low effort for users. The FAQs and help guides are excellent. It's easy to find out an answer without the need to reach out to their support team. Get it, it's a no brainer.
By Stuart C.
So easy to implement! I'm not an HR professional but I know we are way more organized and efficient at onboarding. A must for any company over 20 employees.
By Rgreg
not good. It does not work properly, super expensive, support poor......Excel 100% better.....
By Frank
Response from BambooHR· Jul 25, 2022
We are deeply sorry to hear about your experience! We would love to hear more about your experience and learn how we can improve. Please email [email protected] with more details on what you are/have experienced with our platform and service.
it is very confusing software full of American terms with no guidelines for the UK employee but is unfortunately being sold to unsuspecting UK HR departments. I wish our HR department had bothered to read some of the reviews.
By KLEngland
I was sold on the basis of being able to change the settings to English (UK). Sadley you cant so lots of things are not applicable.
By Fiona