Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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152 reviews
BambooHRSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The BambooHR all-in-one platform gives your growing organization the foundation it needs to build a thriving workplace now and far into the future. It brings together best-in-class solutions, capabilities, and integrations all in one place, with a single source of data. You’ll directly impact the employee experience all while managing important tasks, workflows, and data solutions, functionality, and integrations to build now and into the future. By consolidating your HR software into a single platform, you are freeing yourself up to focus on what matters most—growing your people, improving the employee experience, and taking your business forward. For more information, visit www.bamboohr.com.
BambooHR (bamboohr.com) has 152 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
152 approved reviews, newest moderated first
BambooHR makes my day so much easier. A one-stop place to check timesheets and easily correct them if needed. It makes the payroll process a breeze as well. It's intuitive and very user-friendly.
By Alfred Magaña V.
We have been using BambooHR since 2019, and overall, it has proven to be a solid and user-friendly HR software solution. It offers many great features that streamline HR processes efficiently. However, over the years, we have observed a few concerns that potential users, particularly those outside the US, should be aware of. While BambooHR excels at onboarding new customers, we've noticed some changes in their product offerings without prior notification. Additionally, there seems to be a disparity in how new features are rolled out for new versus existing customers, which can feel somewhat discriminatory. Another challenge we’ve encountered is the difficulty in sharing feedback or influencing decision-making within the BambooHR team. If you are considering subscribing from outside the US, it may be worth considering these aspects carefully
By Javed J.
The quality of customer service, especially on the chat is exceptional. BambooHR is an HR Partner not just a service provider. Their guidance has helped us navigate some growing pains.
By Charles L.
Bamboo is user friendly and easy to navigate to the things that need to be completed. As a manager, I’m able to view all things necessary for my employees that help me do my job with ease.
By Joanna P.
BambooHR has been great for our agency. We went from completely paper filled HR files to all electronic. This has cut down on work flow issues as well as compliance issues. My HR staff thanks me for it daily. It is easy to use and support is great for any problem that does arise.
By Teddy H.
This program has added many layers of visibility as a manager at our company. It is also a time saver when working through an HR situation within the comapany.
By Justin B.
Bamboo HR is awesome!
By Dale
I've been using BambooHR for the past 3 years and it is the best software I've used in my career. It is user-friendly, support team is very responsive, their FAQ and resources of webinars etc are very pro-active. It is hassle-free and I enjoy working with it.
By Vasundhara H.
