The people were friendly and helpful !
The people were friendly and helpful !
By Abigail
Response from Au Pair USA by InterExchange· Aug 15, 2024
Thanks, Abigail. We're always happy to help!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
555 reviews
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Au Pair USA by InterExchange is a live-in child care and cultural exchange program. As a non-profit organization staffed by parents and world travelers, we understand the value of strong support!We believe that childcare should be more than just a service—it should be an enriching experience that connects families with the world.Our program is a Department of State-designated sponsorship that connects qualified international au pairs with host families across the United States.Unlike traditional daycare or nanny services, the Au Pair program offers unparalleled flexibility. An au pair lives in your home and can provide up to 45 hours of care per week and up to 10 hours per day.
Au Pair USA by InterExchange (aupairusa.org) has 555 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
555 approved reviews, newest moderated first
The people were friendly and helpful !
By Abigail
Response from Au Pair USA by InterExchange· Aug 15, 2024
Thanks, Abigail. We're always happy to help!
That you guys have good guidance and are very clear with your instructions.
By Danica
Response from Au Pair USA by InterExchange· Aug 15, 2024
Thanks for you feedback!
Hacen un excelente trabajo pero creo que no dan el seguimiento y acompañamiento correcto desde el inicio
By Daniela
Response from Au Pair USA by InterExchange· Aug 5, 2024
Thanks for the feedback, Daniela. Please feel free to reach out to us or speak to your Local Coordinator about ways in which you would have felt better supported at the beginning of the process. We're always looking for ways to improve the experience we provide.
I have been assisted on everything I needed, it has been a great experience, since leaving my home to now experiencing the exchange program. I truly trust everyone available to help me and support me whenever I need.
By Laura
Response from Au Pair USA by InterExchange· Jul 23, 2024
Thanks, Laura! You can definitely trust that we'll be here to support you throughout your program!
This was a great experience! Our LCC made the process so seamless and we love our new au pair!
By Sarraf
Response from Au Pair USA by InterExchange· Jul 23, 2024
We're certainly proud to have so many amazing Local Coordinators. Thanks for the review. Wishing you a fantastic year ahead!
We love Au Pair USA
By customer
Response from Au Pair USA by InterExchange· Jul 23, 2024
Always great to hear! 😊
Good follow up on a health insurance question.
By SP
Response from Au Pair USA by InterExchange· Jul 23, 2024
Always happy to help!
The experience so far has been very good, the family is friendly and attentive.
By Camila
Response from Au Pair USA by InterExchange· Jul 17, 2024
Great to hear you're off to a good start, Camila!