Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
207 reviews
Family Tree SupportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tane Innovative Concepts LLC is your trusted partner for expert Family Tree support services. We specialize in providing dedicated, customer-focused assistance to individuals and families who use genealogy software to explore and preserve their family history. Please call us at +1-888-257-3335 to get instant help.At Tane Innovative Concepts LLC, we take pride in helping our customers navigate and troubleshoot a wide range of popular family tree software platforms, including:Family Tree Maker (FTM),Ancestry.com,MyHeritage,RootsMagic,Legacy Family Tree,MacFamilyTree,and Reunion for Mac.Whether you're setting up a new tree, syncing your data, recovering lost information, or resolving software issues, our knowledgeable team is here to make the process easy and stress-free. We’re committed to delivering timely, reliable, and friendly support that you can count on.Tane Innovative Concepts LLC is proud to be a go-to resource for genealogists of all experience levels. Our goal is to make your journey through your family's history smooth and enjoyable, with the technical support you need every step of the way.
Family Tree Support (familytreemakersupport.com) has 207 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
207 approved reviews, newest moderated first
The experience went very well with Andy. We were able to straighten out one line that had been mixed up. I have relied on this company for many years and always appreciate the good service provided. A secure feeling, indeed. Janice S.
By Janice S.
very helpful. listened. friendly. i am greatful
By Ena
The service was great! More than I expected!!!!
By Billy
Very fast and with great knowledge. Thank you!
By Myrl
I worked with Andy the technician who was amazing and fixed the issue I was having in a very quick time. He is very knowledgeable and efficient.
By Dean D.
Very thorough, patient, and polite
By Gilmer B.
Turough and completed tasks
By Richard
AJ did an excellent job of transferring my files over to the new software. I never would have gotten it done by myself. GREAT JOB AJ.
By James
