My experience was great
My experience was great! I enjoyed it.
By Mitzi
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
555 reviews
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Au Pair USA by InterExchange is a live-in child care and cultural exchange program. As a non-profit organization staffed by parents and world travelers, we understand the value of strong support!We believe that childcare should be more than just a service—it should be an enriching experience that connects families with the world.Our program is a Department of State-designated sponsorship that connects qualified international au pairs with host families across the United States.Unlike traditional daycare or nanny services, the Au Pair program offers unparalleled flexibility. An au pair lives in your home and can provide up to 45 hours of care per week and up to 10 hours per day.
Au Pair USA by InterExchange (aupairusa.org) has 555 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
555 approved reviews, newest moderated first
My experience was great! I enjoyed it.
By Mitzi
Ha anat tot super bé, molt fàcil des del primer moment, et sents segura i còmoda des del primer moment. L'estada a NY se'm ha fet curta però a l'hora volia conèixer la família. Ha estat perfecte.
By Maria
The organization
By Casandra
AuPair USA gave us the opportunity to have a new experience and opportunity to know another country, it's people and traditions.
By Patricia
The process for an au pair when the family has already found an au pair is too complicated and honestly there are a bunch of extra fees that are not necessary. The man reason I used your agency was to get a VISA to the au pair I found, so I would recommend creating a separate process, more lean and easy for these types of instances.
By giulia P.
Response from Au Pair USA by InterExchange· Oct 7, 2026
Thanks for the honest feedback, Giulia. As a Department of State designated sponsor, we're responsible for the same screening, training, orientation, local coordinator support, and year-round monitoring for every au pair we sponsor, and those obligations don't change based on how a family and au pair found each other. That's what the program fee covers.
Everything is fine, the family is nice
By Salome
Response from Au Pair USA by InterExchange· Sep 24, 2026
A nice family makes such a difference, especially early on. It sounds like you're off to a good start, Salome.
You are so kind
By Darlin
Response from Au Pair USA by InterExchange· Sep 24, 2026
That's always our goal! Thanks for the review, Darlin!
It's a very large and well- run company. It helps its girls get ready for the program, I love this agency.
By Evelyn J.
Response from Au Pair USA by InterExchange· Sep 24, 2026
So glad the preparation made a difference. That early support really does matter when you're just finding your footing. Wishing you a great start with your family!