Great Customer Service
Great Customer Service
By DEREK
Response from Assurity Life Insurance Company· Mar 30, 2022
Thanks Derek for your kind review - we'll be sure to pass this along to our Customer Connections team.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
379 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Assurity, we put people and planet first. We’re a mutual insurance organization owned by our customers, not shareholders. As a Certified B Corporation we use our business as a force for good.
Assurity Life Insurance Company (assurity.com) has 379 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
379 approved reviews, newest moderated first
Great Customer Service
By DEREK
Response from Assurity Life Insurance Company· Mar 30, 2022
Thanks Derek for your kind review - we'll be sure to pass this along to our Customer Connections team.
Service is appropriate, thorough and completed in reasonable time.
By ELLEN
Response from Assurity Life Insurance Company· Mar 30, 2022
We're glad to hear that - thanks Ellen!
I was very disappointed when I saw the cash value of a nearly 10 year old policy be under 100 dollars. I would never ever recommend Assurity to anyone.
By Darren
Response from Assurity Life Insurance Company· Mar 30, 2022
Darren, I've asked someone from our Customer Connections team will follow up with you to ensure your questions get answered around your policy's cash value.
I changed bank accounts from which the premium is drafted. The process wasn't very difficult but at the same time seemed secure. I am very pleased with Assurity.
By B R.
Response from Assurity Life Insurance Company· Mar 30, 2022
We're happy to hear you had a good experience and the process was easy. Thanks for your kind review!
called to get some info on changing my policy and could not get anyone to answer.
By ROBERT
Response from Assurity Life Insurance Company· Mar 30, 2022
Robert, I'm sorry to hear you're having trouble connecting with us. Someone from our Customer Connections team will follow up with you to ensure your questions get answered.
Needed to change beneficiary on my policy and Assurity rep was helpful, friendly, and professional.
By K from Arlington Heights, I.
Response from Assurity Life Insurance Company· Mar 30, 2022
We're glad to hear your experience was easy and personable. Thank you!
Excellent!!!! … 👍🏻
By LISA JULIA O.
Response from Assurity Life Insurance Company· Mar 30, 2022
Thanks Lisa!
My interactions have always been positive. The company was there when I needed them by my side. Thank you.
By Bryan
Response from Assurity Life Insurance Company· Mar 31, 2022
Thanks Bryan - it's important to us your policy is there when you need it most. Otherwise, we try to keep things pretty simple. Thanks for your kind review.