Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
379 reviews
Assurity Life Insurance CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Assurity, we put people and planet first. We’re a mutual insurance organization owned by our customers, not shareholders. As a Certified B Corporation we use our business as a force for good.
Assurity Life Insurance Company (assurity.com) has 379 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
379 approved reviews, newest moderated first
I’m very thankful for Assurity. As a service-connected disabled vet I rely heavily on my LTD thru Assurity to pay my bills and stay afloat. Without them I would be in real trouble.
By Robert
Response from Assurity Life Insurance Company· Jul 13, 2021
Robert, your review means a lot to us and lets us know we’re on the right track. We can’t thank you enough for your kind words about Assurity!
So far a horrible experience trying to use this company. I just received a letter saying I have to re-sign tomorrow to get the rate that they should have provided. There was a mistake on their part and they charged more than what was promised. The letter is dated June 9. Postage June 11. Due June 12th. No one answers the phone. So basically The sign up process was a nightmare! Good luck actually talking to a person!
By Jeremy W.
Response from Assurity Life Insurance Company· Jun 17, 2021
Dear Jeremy, thank you for your review. We’re sorry your experience has been frustrating so far. We would like the opportunity to follow up so we can better assist you and resolve this issue as soon as possible. Here's a direct line to one of our customer service reps, Sara. She'll be happy to help you. 800-869-0355 ext 3534
Assurity was amazing and took some stress out of a very difficult health situation in the middle of a pandemic. We have a Critical Illness policy with Assurity and you never plan to use those policies but I’m sure glad we had it when the unimaginable shows up in a scan. The process was super easy and service was outstanding. We filed our claim and got our check in just a few days. I’m in HR and I tell people my story all the time when they ask if they need a critical illness policy.
By Assurity F.
Response from Assurity Life Insurance Company· Jun 17, 2021
Wow, we were blown away by your positive words. We really appreciate you taking the time to write such a detailed review of Assurity – thank you!
