Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
548 reviews
Arrow LiftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
548 approved reviews, newest moderated first
Everyone was competent and friendly. Job was done well and site clean
By Shirley
Response from Arrow Lift· Jun 20, 2024
Hi Shirley, Thank you for your review! We're delighted to hear that our team provided such a positive experience and maintained a clean workspace throughout the process. If you need anything else, please feel free to reach out. We're always here to help. Best regards, The Arrow Lift Team
Service was great after the installation.
By Richard
Response from Arrow Lift· Jun 20, 2024
Hi Richard, Thank you for your review! We're pleased to hear that you were happy with the service following your installation. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help. Warmly, The Arrow Lift Team
Every experience I had with Arrow has been very good. The technicians who did the installation are very thorough, professional and cleaned after themselves better than I might have myself.
By Ted B.
Response from Arrow Lift· Jun 20, 2024
Hi Ted, Thank you for sharing your experience! We're delighted to hear that you had a positive experience with our team. It's great to know our technicians provided thorough and professional service, and we're glad they left everything clean and tidy. If you ever need any further assistance, please feel free to reach out. We're always here to help. Best regards, The Arrow Lift Team
Every person I had contact with at Arrow was great. Friendly, efficient, and knowledgeable. This includes office contact, salesman, and installer. The range of knowledge was also good. I appreciate that they came to my home with information and looked at the stairs for installation. After all that the unit is GREAT so far. I love it.
By Colorful Digital A.
Response from Arrow Lift· Jun 20, 2024
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team, from our office staff to the salesman and installer. It's wonderful to know that the installation process went smoothly and that you're happy with your new unit. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help. Warmly, The Arrow Lift Team
Your Tech was knowledgeable, polite and did good work!
By John B.
Response from Arrow Lift· Jun 20, 2024
Hi John, Thank you for sharing your experience! We're delighted to hear that our technician provided knowledgeable and polite service, and completed the work to your satisfaction. If you need any further assistance, please feel free to reach out. Warm regards, The Arrow Lift Team
Promptness and courtliness
By Parish S.
Response from Arrow Lift· Jun 19, 2024
Thank you for your feedback! We're glad to hear that our team provided prompt and courteous service. If there's anything else you need, please don't hesitate to reach out. Best regards, The Arrow Lift Team
Your employees are always on time, polite and communicate well.
By Dot L.
Response from Arrow Lift· Jun 19, 2024
Hi Dot, Thank you for your kind words! We're delighted to hear that our employees have consistently been punctual, polite, and communicative. If you ever need anything else, please feel free to get in touch. Warmly, The Arrow Lift Team
Renewed the warranty on my 1year old stair lift.
By Brenda S.
Response from Arrow Lift· Jun 19, 2024
Hi Brenda, Thank you for your review! We're glad to hear you renewed your warranty on your stair lift. If you have any questions or need further assistance, please don't hesitate to reach out. Best regards, The Arrow Lift Team
