Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
599 reviews
Aon Affinity Travel PracticeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aon is in the Business of Better DecisionsWe shape decisions for the better — to protect and enrich the lives of people around the world. We believe that businesses thrive when the communities they serve and the people they employ also flourish. Our culture enables us to bring our best each day and do great work for our clients and their customers.Aon Affinity's Travel Practice is a leader in the provision of customized travel insurance programs for many of the world's most renowned travel companies. With a focus on the design, distribution, and management of customized travel insurance programs, we aspire to provide unmatched service to our travel clients and to the travelers protected under our travel protection programs.Linked In: https://www.linkedin.com/company/aon-affinity-travelFollow us on Twitter @AonTravel: http://bit.ly/2gbFZ5DVisit our Travel Blog: https://www.aon.com/travel_blog/default.jspCareers: https://aon.io/traveljobs
Aon Affinity Travel Practice (aontravelclaim.com) has 599 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
599 approved reviews, newest moderated first
We filed a claim due to a cancelled cruise. The file process was simple and easy. Our claim was approved within a week f filing and we received full credit for the cost of our cruise minus the cost of insurance. I highly recommend travel insurance and AON Affinity Travel Insurance.
By William C.
Response from Aon Affinity Travel Practice· Feb 13, 2025
Thank you for review William. We are happy to hear you felt the process was simple and easy.
Easy to submit claim and quick response.
By Lorraine s C.
Response from Aon Affinity Travel Practice· Feb 13, 2025
Thank you for leaving a review Lorraine. We love to hear you felt it was easy to submit a claim and that we provided a quick response!
I will never travel without AON travel insurance.. From the beginning of my claim process to the end was 12 days.. Easy to summit claim, an was kept updated on progress.. Very impressed.
By Jodi H.
Response from Aon Affinity Travel Practice· Feb 13, 2025
We are thrilled to hear you would never travel without our insurance in the future. Thank you for sharing your experience Jodi!
AON was very easy to work with and very efficient in processing our claim.
By Donn T.
Response from Aon Affinity Travel Practice· Feb 13, 2025
Thank you for sharing your experience Donn. We are happy to hear you felt we were easy to work with!
I will never cruise again without Aon! I got COVID the day before departure and between Royal Caribbean and Aon I lost very little money. I also neglected to submit my claim for almost a year and Aon never complained and the process was simple and fast. I can't thank them enough!
By David C.
Response from Aon Affinity Travel Practice· Feb 13, 2025
Thank you for the kind words David.
Excellent. I got all the cruise ticket refunded due to my surgery.
By Ping “Study in the UNA” P.
Response from Aon Affinity Travel Practice· Feb 13, 2025
Thank you for taking the time to leave a review. We appreciate it.
I had to cancel my cruise. I completed my claim online, uploaded the required document from my doctor and received my refund within the timeframe provided by AON. Super fast and easy.
By Sandy J.
Response from Aon Affinity Travel Practice· Feb 13, 2025
Thank you Sandy. We love to hear you felt the process was super fast and easy.
Ease to navigate the process.
By Ravi S.
Response from Aon Affinity Travel Practice· Feb 13, 2025
Thank you Ravi. We appreciate hearing you felt it was an easy process to navigate.
