Aon Affinity Travel PracticeReviews of aontravelclaim.com

Expeditiously handled. The ability to monitor your claim really helped to keep me informed. Highly recommend this insurance.

It goes to show that you can never count on anything going perfectly as planned - book a cruise and book insurance. AON was fantastic. Had to cancel cruise a month out as the knee decided it was not going to work for me anymore. Submitted the paperwork to AON and had our refund within two weeks. They were very professional and easy to work with. Thank you!

They were very helpful and timely in guiding us thru the claims process Would highly recommend AON for travel insurance

Late in 2024, I had to cancel a cruise in the Greek Islands due to illness. When I booked the cruise, I purchased cruise cancellation insurance. Upon notifying Aon, I was promptly provided with a claim number and forms to complete. Very shortly after submitting the documents, I was notified that the claim was reviewed and approved. Service was handled in a professional manner. Thank you.

Extremely fast turnaround time for our refund

My claim had to go through two other providers prior to AON. Once those had been finalized I filed my claim with AON. I was told it would take some time (no problem) but about 5 or 6 days later I received a check for the balance of my claim. I was so pleased at the speed of settlement.

This was through Princess Cruise Lines Vacation Protection plan. The claim was handled all online. Just had to submit medical invoice from the cruise line, EOB from my insurance carrier and some additional information. Once my insurance carrier processed my claim and I submitted a copy to AON Affinity they processed it and directly deposited the payment amount into my account. Took a little while with all the processing time but was all handled without any problem.

I was so appreciative of the ease of the process and the speed with which I was reimbursed.