Speed and convenience
Speed and convenience
By Gregory G.
Response from Aon Affinity Travel Practice· Feb 13, 2025
Thank you Gregory.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
599 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aon is in the Business of Better DecisionsWe shape decisions for the better — to protect and enrich the lives of people around the world. We believe that businesses thrive when the communities they serve and the people they employ also flourish. Our culture enables us to bring our best each day and do great work for our clients and their customers.Aon Affinity's Travel Practice is a leader in the provision of customized travel insurance programs for many of the world's most renowned travel companies. With a focus on the design, distribution, and management of customized travel insurance programs, we aspire to provide unmatched service to our travel clients and to the travelers protected under our travel protection programs.Linked In: https://www.linkedin.com/company/aon-affinity-travelFollow us on Twitter @AonTravel: http://bit.ly/2gbFZ5DVisit our Travel Blog: https://www.aon.com/travel_blog/default.jspCareers: https://aon.io/traveljobs
Aon Affinity Travel Practice (aontravelclaim.com) has 599 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
599 approved reviews, newest moderated first
Speed and convenience
By Gregory G.
Response from Aon Affinity Travel Practice· Feb 13, 2025
Thank you Gregory.
Hospitable agents Full explanations of how to complete the documents Understanding of the medical situation which caused cancellation
By Melba J.
Response from Aon Affinity Travel Practice· Feb 13, 2025
Thank you for sharing your experience Melba.
Our claim was processed quickly. This was due to medical issues
By D P.
Response from Aon Affinity Travel Practice· Feb 13, 2025
Thank you for sharing your experience. We are happy to hear your claim was processed quickly.
Our claim was handled quickly and without the requirement of filing excessive paperwork or appealing. The reimbursement was in our account within a few days.
By Lisa S.
Response from Aon Affinity Travel Practice· Feb 13, 2025
Thank you Lisa. We are thrilled to hear you felt your claim was processed quickly!
Aon provides great travel protection and comes through when life’s emergencies force you to charge your travels. Aon provided reimbursement for half our trip when we needed to fly home to tend to a dying parent.
By Elizabeth S.
Response from Aon Affinity Travel Practice· Feb 13, 2025
Our condolences Elizabeth. Thank you for taking the time to share your experience and for your kind words.
Affinity Travel Insurance processed my claim very quickly and efficiently. The process was simple and their customer service was excellent.
By Marie
Response from Aon Affinity Travel Practice· Feb 13, 2025
Thank you Marie. We are thrilled to hear that you felt the process was simple and our customer service excellent.
Easy to follow steps to get our refund.
By Joao D.
Response from Aon Affinity Travel Practice· Feb 13, 2025
Great to hear Joao. Thank you for your review.
Claim process was easy to follow and to provide backup documentation. Claim was processed very quickly, and payment was prompt.
By Robert D.
Response from Aon Affinity Travel Practice· Feb 13, 2025
We are happy to hear you were pleased with the claims process Robert. Thank you for your review.