Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
AndskyebikeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Andskyebike is a Hong Kong-based e-bike brand dedicated to delivering high-quality, affordable electric bikes to the U.S. market. We specialize in powerful, performance-driven models like the Apex 50 and S700, designed for all-terrain use with features such as full suspension, fat tires, and long-range batteries. Our foldable e-bikes combine durability, style, and convenience, making them perfect for both city commutes and outdoor adventures. At Andskyebike, we’re committed to offering great value and excellent customer support, ensuring you enjoy every ride with confidence.
Andskyebike (andskyebike.com) has 172 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
172 approved reviews, newest moderated first
The bike was better than I expected. One drawback was the wobbly battery. I installed a rubber washer under the three screws holding the baseplate to the frame. It is now rock solid! I love this bike and the price is amazing!
By Andy G.
Great bike plenty of powers with All wheel drive Plenty of battery to go for 60 + miles before needing a charge Whenever I stop to talk with anyone they compliment the bike before I leave
By Jan T.
I’ve had my Apex 50 for about a month and I love it. My only issue was with the battery mounting. The battery would wobble side to side. I bought three rubber washers (5/8 x 2 1/4 x 1/8) for less than $6. I put one washer under under each screw between the base plate and the frame. My battery is rock solid now and the bike is perfect! I’m in a community with a lot of e-bike riders and my Andsky Apex50 has gotten tons of attention. It is definitely a head turner and performs like a champ! If it holds up over time it will be perfect!!!
By Andrew G.
I had a slight problem when my bike was delivered. A wonderful Customer Service Rep- Emily has been in constant contact and took care of everything.
By Brian U.
I've got about 120 miles on my 52V Apex 50 and love it. I live on the beach, and the dual drive powers through loose sand really well, and the range is excellent. I think that the quality of construction is good, and with care the bike should last. I'm very satisfied with the purchase and would recommend Andsky to other e-bikers looking for a powerful all terrain machine.
By Eric P.
The ebike was exactly as advertised. Great bike!!
By Kevin H.
After two years of research I purchased two Andsky S700 e-bikes. Best value for the money on the market.
By John Philip E.
I wanted to praise and recognize Emily, my AndSky Ebike sales support person, for a job well done. Emily went out of her way to help me engineer the necessary parts. She helped me specify them, ordered and received the parts at AndSky Ebike, checked to be sure they would work for my application, and then arranged the shipping. She was helpful and cheerful at each step and did a fantastic job keeping me informed. It was a very positive experience. The back story: I am 65 years old, handicapped, with limited mobility. In recent times, my knee went bad, and I lost most of my leg strength over this past year. I mapped a plan to pedal and build my leg strength up. After much research, I purchased an S700 Ebike at the end of last summer. I thought that motor-assisted pedaling would help me slowly rehab my legs and regain strength while having fun. Unfortunately, after I purchased the bike, I did not realize my legs were too weak to climb up and use a higher seat position, and my knee could not bend far enough to work with a low seat. With some creative engineering, I used another seat stem, which moved the seat back about 4 inches. My knee bend issue was fixed, but I could not reach the handlebars. I contacted AndSky Ebike about my problem, and Emily was on it. She helped me source a BMX-style handlebar that could fit the S700, including the mount and folding stem. The new parts brought the handlebar further back so I could reach them and safely ride the bike. This has been a fantastic experience. AndSky Ebike went above and beyond every step of the way. I highly recommend AndSky Bikes and the team at their office. Thank you, Emily! ~Steve Bailey
By Steve B.
