Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
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399 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Home Security Systems at great prices! We offers several packages that are up to 25% off RETAIL! Switch and save Alarm Monitoring starting at $15.95!
Alert 360 (alert360.com) has 399 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
399 approved reviews, newest moderated first
I have used 360 for over 4 years and they are professional, on time when needed, and very proactive to any alarms that may be triggered
By Bobbie H.
Response from Alert 360· Aug 15, 2022
Thank you for your review, Bobbie. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Great job of upgrading the system. Great technician. Reasonable monthly fees
By William B.
Response from Alert 360· Aug 15, 2022
Thank you for sharing your experience, William. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Excellent service. Personable and professional technician. Went beyond the original call for service and found a faulty telephone wire caused by our phone service technician. Dylan repaired entire system and insured all was functioning as designed before he left. Very impressive technician!
By John
Response from Alert 360· Aug 15, 2022
Thank you for sharing your experience, John. Customer service is incredibly important to us, and I'm happy Dylan provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Very Good job.
By David P.
Response from Alert 360· Aug 15, 2022
Thank you for your review, David. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
I had a great experience with the scheduling, replacing the control panel and the installation of the new surveillance video cameras by the installer tech Felipe. Felipe was great! He was very polite and worked well with me and my family as far as making us happy with the installation. If the cameras and how to operate the new control panel.
By Luis R.
Response from Alert 360· Aug 8, 2022
Thank you for sharing your experience, Luis. Customer service is incredibly important to us, and I'm happy Felipe provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Another great experience! Frank is knowledgeable, professional, and great to work with. We had a really complex problem and Frank persisted, investigating it from all angles. He solved it!
By MB
Response from Alert 360· Aug 2, 2022
Thank you for sharing your experience, MB. Customer service is incredibly important to us, and I'm happy Frank provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Great customer service and overall experience.
By Susan
Response from Alert 360· Aug 2, 2022
Thank you for sharing your experience, Susan. Customer service is incredibly important to us, and I'm happy the Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Tech knew his job and did it with expertise. Did not take long to perform the task and be on this way. Very polite and courteous.
By Evelyn W.
Response from Alert 360· Jul 25, 2022
Thank you for sharing your experience, Evelyn. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
