Wednesday, November 4, 2026 · Customer reviews of US businesses
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Excellent
399 reviews
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Alert 360 (alert360.com) has 399 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
399 approved reviews, newest moderated first
Chris M. is a very knowledgeable and friendly technician. He quickly analyzed and fixed the problem. Quite helpful which was very much appreciated.
By Mike I.
Response from Alert 360· Dec 7, 2021
Thank you for sharing your experience, Mike. Customer service is incredibly important to us, and I'm happy Chris provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Ben was my technician, and can I say what an excellent experience it was having him update our alarm system to be compatible with the 5G cell towers! He was very pleasant, knowledgeable , and professional! Thank you Ben, your help was very appreciated!
By Anthony H.
Response from Alert 360· Dec 7, 2021
Thank you for sharing your experience, Anthony. Customer service is incredibly important to us, and I'm happy Ben provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Dylan did a great job and got us up and running with our cameras better than they were originally.
By Larry T.
Response from Alert 360· Nov 22, 2021
Thank you for sharing your experience, Larry. Customer service is incredibly important to us, and I'm happy Dylan provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Renoir was very professional and fixed the issues quickly. He was very nice and courteous. He checked the system completely making sure everything was working perfectly. Thanks to him so much.
By James Edward B.
Response from Alert 360· Nov 15, 2021
Thank you for sharing your experience, James. Customer service is incredibly important to us, and I'm happy Renoir provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
thanks perfect service
By Rebeca H.
Response from Alert 360· Nov 15, 2021
Thank you for your review, Rebeca. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Alert 360 is an AWESOME home security company. I switched to them after paying the extremely high prices of ADT. Technician Jerry visited my home to upgrade my alarm system to new 5G technology compatibility. He was thorough, polite, and professional. He respected my home, followed CDC guidelines for pandemic safety, and was very efficient. He used existing ports, cords, and wiring corridors to avoid drilling additional holes in my walls. Jerry was respectful to me as well. Since switching from ADT and Devron alarm services, I have not regretted choosing Alert 360. I also added a few more options to make my family feel a bit more secure and my bill still remains under $30/month. I'm proud to be an Alert 360 customer. You should give them a call too. They are local and reliable.
By D Rob S.
Response from Alert 360· Nov 15, 2021
Thank you for sharing your experience, D Rob. Customer service is incredibly important to us, and I'm happy Jerry provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
I had 7 cameras installed and an alarm system… he was super friendly and answered all of my questions. He showed me both apps and how they worked and how to add my husband and kid to the apps as well! 110% recommend!
By Jennifer S.
Response from Alert 360· Nov 15, 2021
Thank you for sharing your experience, Jennifer. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Technician called and offered to come 1 hour earlier than timeframe expected. He showed up changed out 2 cameras, was very informative and helpful. He was here less than an hour and I was able to have a free afternoon. Excellent service!
By Cynthia H.
Response from Alert 360· Nov 2, 2021
Thank you for sharing your experience, Cynthia. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
