Amazing customer service
Quick response, no fluff, no loose ends, took care of me very quickly and conveniently! 5 stars!
By Justin B.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
544 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
AC Infinity (acinfinity.com) has 544 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
544 approved reviews, newest moderated first
Quick response, no fluff, no loose ends, took care of me very quickly and conveniently! 5 stars!
By Justin B.
I love the line of ac infinity products, and when I encountered a problem with my fan they were easy to contact and helpful in diagnosing the problem.
By customer
Had an issue after a year of use and they honored their 2 year warranty no trouble at all!
By Ryan H.
I had ordered some fans from AC Infinity off Amazon and they were a little bit defective. Nick, the agent that took care of me was prompt and handled the issue and they stuck to their warranty without any issues. That is why I will always choose AC Infinity.
By Sam S.
I have to admit didn't know much about the company but I glad i found them i order the t8 model with rear exhaust couldn't be happier.
By KENNETH G.
Great customer service! My device was malfunctioning and Nathan helped me take advantage of my warranty and get a new device shipped to me fast!
By christopher P.
I have been dealing with Ashley for more than 6 months and she has been patient and very responsive. Wish all customers support team were like her.
By Patricia V G.
I have been using AC Infinity products for years and the one time I had an issue they resolved it no questions asked. This is what great customer service and product warranty looks like. I will continue using their products and encourage you to do the same.
By Brandon J.