7 CupsReviews of 7cups.com

I’ve been a listener on 7cups for a while. But honestly, I’m really disappointed. Lately, I keep getting banned for no clear reason and I’m not talking about breaking rules. I’ve followed guidelines, I’ve done my part, and still I get kicked off without proper warning or explanation. It feels really unfair and honestly a bit insulting. If you’re going to have volunteers, the least you can do is communicate with them like human beings. Instead, it feels like we’re disposable. I cared about this platform, but the way things are handled behind the scenes makes it hard to keep caring.

This company steals therapist profiles and leads clients to believe they can get in contact with their clinician via their website. They cannot. This is incredibly dangerous, and the company has been made aware by many people.

Hello!! Verified Listener here. It's been 2 years since I've became a listener and the level of volunteering is next level. The courses provided to listeners and the resources are very helpful. Everyone can become a listener, as we are unpaid volunteers, but I ensure you, each listener takes their time and does the best of their efforts to listen to the others. Of course, there might be some trolls, but I've never met anyone who was trolling and they get banned very fast by our active moderation team. I find 7Cups very helpful for people that don't afford therapeutic services, we can't offer that for free but we can listen, and I believe that sometimes, listening is the best thing a person could get. We are specialized in anxiety, depression, autism, ED and much more and we provide listening not only to adults but to children as well. I am glad to say that I would recommend 7Cups to anyone who is in need and I can rely on their offerings at any point in my life.

Company steals provider info without provider consent and redirects inquirers to other (often unlicensed) providers. Lots of legal suits against this company.

The listeners do not have any actual "training" outside of a quiz. I chatted with one "listener" who straight up said they had no training and anyone could become a "listener". This "listener" reported many of the users of the platform were very mean and it was not recommended as a safe space for anyone with any real mental issues. I dug deeper to find out the forums are not actually monitored and neither are the one-on-one chats. It's literally a free-for-all and not some place where people with real mental issues should be going to so-called "support". Avoid!!

I've heard terrible things about this company using therapists details without their consent to lure people in. It seems highly unethical to me and I wouldn't trust it from all I've heard from therapy colleagues.

I recently became a listener last year and it really accessible to be a volunteer. I say this because I'm a quadriplegic since birth and I've always wanted to help people. So this gives me a platform to do so from home and with a flexible schedule. The only thing is is that they can't allow me to use my crisis training but that's just Company policy. I still give it five stars because of the accessibility aspect which I greatly appreciate.

Great company for those who just need that tiny bit of support who can't afford or don't want to go to a formal institute. Can always look for the right person to talk to based on the problem you have