7 CupsReviews of 7cups.com

such an amazing site for people seeking help and people who enjoy helping others.

This is a company that helps with mental illness and has been amazing about bringing people together anonymously and without judgment

It is very good to have a fast helping service. We can ask for help at any moment and feel better in our bad situations.

I had a great experience on this platform as a listener. It's such a nice community. Unique Idea.

Today I went to my Listener account at 7 Cups to see I had been "unapproved" as a listener, based a bad review or complaint. I have no idea what the complaint is and I have been there over a year and had many, many good reviews. Seems like after ONE complaint I am axed. The only even I can think of is a tiring chat with an unhappy guy who simply wanted to complain, not matter what I said. In the end he called me a "nihilist" for some reason, and I said that is no way to talk to me. He then said "you can't talk to me because you're weak". I said I have to go, "good riddance" he said, adding "I am going to report you" I left and blocked him. I figured he would report me because he seemed in a wired state of mind, but that the chat would be reviewed and it would be obvious I did nothing to him. BUT..., in the morning I am gone! I tried to file a grievance but the process 100% favored the member, with me being required to list three different things I could do to improve as a listener. As if I am 100% to blame. I still have yet to see the complaint, who it was from, what was said or be given the chance to defend myself. It is like an employee at a coffee shop who has coffee thrown in his face, and then gets fired for making bad coffee. I had some people I chatted with regularly and now I am out. Useless place. I am very saddened and hurt. I did the best I could do. A COUPLE WEEKS LATER: I believe I have a more clear idea of what happened. Basically I called a troll a troll. Told him I could help and did not have time. He complained. That is it. I have had a few experiences with being called names and trolled there, it would come with thew territory. This one time I said something and I was zapped. But to be fair, I guess I should not have said it, but I will not take my review down. I should have gotten a warning or something.

Helpful, very well designed. Although the website is better than the app so here still a lot could be done. But really, other than that nothing similar is out there.

I’ve been a member of 7 cups for 8 years. It’s a great place to get help with personal problems from money worries to heartbreak and all in between. Lovely people who show such respect for all. I highly recommend 7 cups.

It’s my absolute pleasure to be a listener, I’ve learned so much so far, including how to communicate in an empathetic and effective manner, which is an invaluable skill that I can apply in every day life. Thanks for the opportunity and looking forwards to contribute and learn more 💙